UCEMC will be performing system maintenance Thursday, March 23 from 7:00 pm to 11:00 pm. Members will not be able to make payments on the website, mobile app, CheckOut, IVR, or at a KIOSK. We appreciate your patience.

Now you can make payments without logging into our portal. Use Quick Pay Check out our new feature, Quick Pay.

Welcome to our Customer Portal


This Portal is designed to give our members access to their account. You have the ability to

  • View your account details online
  • Make changes to your account profile
  • Make a payment by Credit / Debit Card (A 2.45% convenience fee applies) (popup blockers may interfere)
  • Make a payment by E-Check (a flat fee of $1.00 per MemberSep applies)
  • Setup Auto Pay by Credit / Debit Card (A 2.45% convenience fee applies) or E-Check (a flat fee of $1.00 per MemberSep applies)
  • Setup One-Time Payment by Credit / Debit Card (A 2.45% convenience fee applies) or E-Check (a flat fee of $1.00 per MemberSep applies)
  • Setup a Payment Profile for Credit / Debit Card and E-Check to be used on the Portal, SmartApp and IVR system
  • Sign up for Bank Draft. Payment of the account by bank draft is available at no additional charge. Any member who can pay bills by check may participate in the plan. This process is accomplished by electronic bank debit each month on the due date. The bank draft application is available by clicking the following link. www.ucemc.com/my-ucemc/forms-documents
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UCEMC Cares is a state-chartered, nonprofit corporation that operates apart from the Upper Cumberland Electric Membership Corporation. Members who choose to participate in the Cares program “round-up” their monthly electric bill to the nearest dollar, with the average member donating $6 a year or less. So, what can you get for the six bucks a year these days? Some people are finding that small change is changing a lot in our community.  To sign up, click on the “More” menu above and select “UCEMCCARES”. 

Click here for more details.

Who We Are

The Upper Cumberland Electric Membership Corporation, (UCEMC), was formed by citizens of the Upper Cumberland Region led by R.W. Royster, H.W. Kemp, J.W. Jellicorse and Lee Harris from Smith County, J.B. Cassetty and Guy Maddux from Jackson County and Solon McDonald from Putnam County. After the group met to discuss the strategy and procedure to form an electric cooperative, UCEMC was incorporated July 1, 1938. Since our inception as a non-profit, member-owned cooperative, UCEMC has strived to provide safe, reliable and affordable power to all members in the Upper Cumberland region. 

Today UCEMC employs 125 people and distributes electric power through 4,600 miles of lines to more than 51,000 members located primarily in Jackson, Overton, Putnam, and Smith counties, and parts of northern DeKalb County. Several members are served in the fringe areas of Clay, Fentress, Macon, Pickett, White, and Wilson counties.